Data Deletion Request

Your Right to Data Deletion

At Jewellery Manager, we respect your privacy and provide you with full control over your personal data. You have the right to request deletion of your account and associated data at any time.

What Data We Collect

Our POS application collects the following types of user data:

• Account Information: Username, email address, phone number
• Authentication Data: Encrypted passwords, login history
• Business Data: Company name, address, tax information
• Transaction Data: Sales records, inventory information
• Customer Data: Contact information, purchase history
• Usage Data: App usage statistics, feature preferences
• Device Information: Device ID, IP address, app version

How to Request Data Deletion

Option 1: Email Request (Recommended)

Option 2: Contact Form

Use our contact form and select "Data Deletion Request" as the subject.

Option 3: Phone Request

What Happens After Your Request

Immediate Actions (Within 24 hours):

• Your account will be deactivated
• Access to the application will be suspended
• You'll receive a confirmation email

Data Deletion Process (Within 30 days):

• Personal account information will be permanently deleted
• Business data will be anonymized or deleted based on your preference
• Transaction records will be handled according to legal requirements
• Backup data will be updated to remove your information

Final Confirmation:

• You'll receive a final confirmation email
• Certificate of data deletion will be provided
• All associated data will be permanently removed

Data Retention Exceptions

Some data may be retained for legal or regulatory purposes:

• Financial Records: 7 years (tax compliance requirements)
• Legal Documents: As required by applicable laws
• Audit Logs: 90 days for security purposes
• Aggregated Analytics: Anonymous usage statistics (no personal data)

Partial Data Deletion

You can also request deletion of specific data types without deleting your entire account:

• Profile Information: Remove personal details while keeping account
• Usage History: Clear app usage data
• Customer Data: Remove specific customer information
• Transaction History: Clear specific transaction records

For partial deletion requests, please specify exactly what data you want removed in your email.

Data Security During Deletion

We ensure your data remains secure throughout the deletion process:

• Encrypted Transmission: All deletion requests are processed over secure, encrypted channels
• Identity Verification: We verify your identity before processing deletion requests
• Secure Processing: Deletion is handled by authorized personnel only
• Audit Trail: All deletion activities are logged for security purposes

What You Need to Know

Contact Information

Alternative Options

Before requesting complete deletion, consider these alternatives:

• Account Suspension: Temporarily suspend your account
• Data Export: Download your data before deletion
• Privacy Settings: Adjust your privacy preferences
• Contact Support: Discuss any concerns with our team